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UPDATED 29.03.2024

Privacy Policy

This policy describes how West End Rigging Limited (“West End Rigging”, “we”, “us” or “our”) handles the Personal Information (“Personal Information”) provided by you (“user”, “you” or “your”) through the westendrigging.com Website (“Website” or “Service”), or during the purchase of any products or services. It also explains your options regarding the use of your Personal Information and how you can access and update it. This policy does not apply to the practices of companies or individuals outside of our organization. By using our Service, you agree to the collection and use of information in accordance with this policy.

Personal Data Collection

If you choose to fill out our contact form while using our Website, we may collect Personal Information. This may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Message contents
We use this information to contact or identify you for the purpose of responding to enquiries or providing requested services.

Usage Data Collection

Usage Data is collected automatically when using our Website and may include information such as your device’s internet protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies & Analytics

We may use cookies to collect non-personal information and usage data from the Website, for the following purposes:

  • Functionality: To enable the Website to function properly, and provide user’s access to necessary features.

  • Cookie Consent: To track whether you have consented to the use of cookies on our Website.

  • Preferences: To remember your preferences and settings on our Website, such as language preferences.

  • Analytics: We may also use cookies, including those from Google Analytics, to analyze Website traffic and track user interactions. These cookies help us understand how visitors use our Website, so that we can improve its performance and user experience.

For more information about the cookies we use and the choices available to you, please visit our Cookies Policy.

Data Uses

We may use your Personal Information for the following purposes:

  • Responding to Enquiries: Managing your requests and responding to any enquiries you have made.
  • Communications: Contacting you via email, telephone calls, SMS, or other electronic communication methods for updates or informative communications related to our products, services, or security updates.
  • Marketing: Providing you with news, special offers, and general information about goods, services, and events similar to those you have already purchased or enquired about, unless you have opted out.
  • Improvement: Evaluating and improving our Website, products, services, and marketing efforts through data analysis, usage trend identification, and promotional campaign effectiveness assessment.
  • Security: Protecting our Website and users from malicious attacks and abuse.

Data Sharing

We may share usage data with Google Analytics for the purpose of analyzing Website traffic and user interactions.

Data Transfer

Your information, including Personal Information, may be processed at our company’s operating offices and other processing locations. This means that your Personal Information may be transferred to and stored on computers located outside of your country or jurisdiction, where data protection laws may differ. By agreeing to this Privacy Policy and submitting your Personal Information, you consent to this transfer. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Information will occur to an organization or country without adequate controls in place, including security measures for your data and Personal Information. In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will notify you before any such transfer occurs and becomes subject to a different Privacy Policy.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

Managing your Personal Data

You have the right to access, modify or delete the Personal Information that we have collected about you. If you would like to manage this information, please contact us using the details provided at the bottom of this page, or via our contact page. We will respond to your request within a reasonable timeframe.

Data Disclosure

Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

We may disclose your Personal Information to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Data Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Breach

In the event we become aware that the security of the Website has been compromised or users’ Personal Information has been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will send you an email.

Privacy of Children

Protecting the privacy of children is of utmost importance to us. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without proper consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us immediately.

Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or operated by us. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site.

 

The inclusion of a link to a third-party website does not imply endorsement by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

 

For example, we may include links to our company’s profiles on social media platforms, as well as platforms owned by our clients and suppliers. These links are provided for your convenience and reference only.

Policy Changes

We may update our Privacy Policy from time to time. When we do we will revise the updated date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Policy, please contact us at enquiries@westendrigging.com

 

Company Details:

West End Rigging Limited

Ways Farm, Little Linton Farms, Linton, Cambridge, CB21 4LN

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Registered in England & Wales under company number 11624607